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Disclaimer

Window cleaning

Please Read Upon Booking

At EverClean London, we take great pride in providing high-quality window cleaning and jet washing services. To ensure transparency and avoid misunderstandings, we kindly ask our customers to read the following important information about our services:

Cleaning Service Disclaimer

  • Use of Customer Utilities
    For jet washing services, we require access to an outdoor water supply and electricity at your property. Please ensure these are available and accessible on the day of service.


  • Weather Conditions
    Window cleaning results can be affected by weather conditions. While we take care to provide a streak-free finish, factors such as direct sunlight, high winds, or rain may cause streaking or spotting after the service.


  • Photo Disclaimer
    We may take before-and-after photos of the work we carry out to record results and for use in our portfolio, website, or marketing materials. These images will only ever show the areas we have cleaned or repaired and will never include personal or identifying details without your permission.

Payment Information

Payment is due in full immediately upon completion of the job.


  • We accept cash or card payments on the day.
  • A receipt can be provided immediately on request for card payments.


  • Please ensure payment is ready to avoid any delays.

Window Cleaning Specifics

  • Streaks and Spots
    We use purified water and professional techniques to minimise streaks. However, in rare cases, streaks or water spots may appear as windows dry, especially in hot or sunny weather.


  • Access to Windows
    For safety and quality reasons, all windows must be safely accessible. We may be unable to clean certain windows if access is restricted or hazardous.


  • Fragile Surfaces
    If you are aware of any fragile glass, loose fittings, or other issues that may be impacted by cleaning, please inform us prior to our visit.

Gutter Cleaning Specifics

  • Debris & Blockages
    During the cleaning process, we remove leaves, moss, and general debris from gutters and downpipes. However, some downpipes may contain compacted blockages below ground level that cannot be reached without specialist equipment. We will always do our best to clear them, but we cannot accept responsibility for blockages that cannot be accessed or fully cleared.


  • Pre-Existing Damage
    Gutters, clips, and fascia boards can weaken over time due to age, weather exposure, or previous installation issues. While we work carefully, occasionally these weakened parts may break or detach during cleaning. We cannot be held responsible for any pre-existing wear or structural weakness that becomes evident during the service.


  • Water Flow & Testing
    Jet washing can result in water and dirt run-off in surrounding areas. We take steps to minimise this, but some temporary splashing is unavoidable.


  • Roof Access Limitations
    We do not walk on roofs or access unsafe areas. In cases where gutters cannot be safely reached with our equipment, we will inform you and adjust or cancel the service as needed.

Pressure Washing Specifics

  • Grouting and Sand Displacement
    The jet washing process uses high-pressure water that can in some instances loosen or dislodge grouting, mortar, or sand between paving stones. This is a natural result of cleaning and we cannot accept responsibility for any displacement that occurs.


  • Delicate Surfaces
    Some surfaces may not be suitable for high-pressure cleaning. If you have concerns about delicate materials or pre-existing wear and tear, please advise us in advance so we can assess and adjust our methods if possible.


  • Water Run-Off
    Jet washing can result in water and dirt run-off in surrounding areas. We take steps to minimise this, but some temporary splashing is unavoidable.

Fascia and Soffit Cleaning Specifics

  • Surface-Level Cleaning
    This service removes surface dirt, algae, and light staining only. It may not eliminate ingrained marks, weathering, or long-term discolouration.


  • Access Around Property
    Clear access is required around the property. We may be unable to clean areas that are obstructed or unsafe to reach using our water-fed pole system.


  • Gutter Interiors Not Included
    Fascia and soffit cleaning does not include internal gutter clearing unless this has been booked as a separate service.

Liability

While we take every precaution to protect your property and deliver excellent results, EverClean London cannot be held liable for:


  • Damage resulting from pre-existing faults, poor surface condition, or fragile materials.
  • Natural wear caused by professional cleaning methods.
  • Any adverse effects due to weather following the completion of our services.


Customer Responsibilities


  • Ensure access to water and electricity for jet washing.
  • Secure pets, children, and fragile items during service.
  • Notify us of any areas of concern before work begins.

Window Cleaning Video

Pressure Washing Video

Frequently Asked Questions

Please reach us at contact@evercleanlondon.co.uk if you cannot find an answer to your question.


Here are some of the most common questions about our window and exterior cleaning services in Greenford and surrounding areas.

The cost of our services depends on the type of cleaning service you require, the size of your home, and the frequency of cleaning. Please contact us for a free quote.


Yes, all of our cleaners are fully insured and bonded for your protection and peace of mind.


Yes, for jet washing we’ll need access to an outdoor tap and a power supply. For window cleaning, we bring our own purified water system but may still need access to a water source for larger jobs.


We use professional equipment and adjust the pressure to suit the surface we’re cleaning. However, jet washing can sometimes loosen or dislodge old grouting or sand between paving stones.


Yes, frames, sills, and doors are included as standard in every window clean—at no extra cost.


Payment is due in full immediately after the job is completed. We accept cash or card payments on the day, and a receipt can be provided on request. Please ensure payment is ready to avoid any delays.


Light rain doesn’t affect our service, and we can still achieve great results. For heavy rain or severe weather, we may reschedule to ensure the best outcome.


For most homes, we recommend every 2/3 months to keep windows looking their best. Commercial properties may require more frequent cleaning to maintain a professional appearance.


What Makes Us Different

Professional Methods

Care for Your Property

Eco-Friendly Cleaning

We arrive on time, in uniform, with professional equipment for every job. Clear communication, full insurance, and spotless results come as standard.

Eco-Friendly Cleaning

Care for Your Property

Eco-Friendly Cleaning

We use eco-safe products and pure water systems that are gentle on your home, garden, and pets — leaving crystal-clear, streak-free finishes.

Attention to Detail

Care for Your Property

Care for Your Property

We don’t cut corners — we clean them. Every frame, sill, and pane is checked before we leave. We only finish once we know you’re completely happy.

Care for Your Property

Care for Your Property

Care for Your Property

We treat every home and business with respect — protecting plants, surfaces, and leaving no mess behind.

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EverClean London

EverClean London is a trusted, family-run window cleaning and exterior property maintenance company based in Greenford, West London. We provide professional window cleaning, jet washing, fascia and soffit cleaning, gutter clearing, conservatory roof cleaning, and solar panel cleaning for homes and businesses across Greenford, Ealing, Hanwell, Ruislip, Ickenham, Hillingdon and nearby areas.

07522929304

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